SANpulse is currently looking for a Project Manager to lead senior storage professionals as they deliver multiple SAN optimization projects to SANpulse customers. The incumbent will be an experienced, energetic project manager ready to implement a cutting-edge storage optimization solution into enterprise accounts. Candidates will be expected to lead projects to successfully install, configure, test and support the SANlogics deliverables. Expert understanding of project management and business process flow required. Hands-on experience with storage technologies required. Strong technical knowledge of data center issues, including physical infrastructure, and multiple experiences participating in major data center upgrades and data migrations is highly desirable.

Basic Duties

The SANpulse Project Manager's primary job is to ensure the success of SANpulse projects by minimizing risk throughout the lifetime of the project. Supported by a team of SAN experts and the SANlogics software, the SANpulse Project Manager is ultimately responsible for minimizing project risks through accurate scoping and development of SANpulse projects as well as providing the successful architectural design, implementation and technical management of all SANlogics solutions. Responsible for the execution of a project schedule created with and agreed to by our customers, the SANpulse Project Manager works with the support of a Pre-Sales Systems Engineer and a Senior SANlogics Architect on multiple enterprise accounts in a geographic region and receives general direction from a Delivery Manager.

We are looking for someone who has “been there and done that” in the data center. The ideal candidate has gained experience through the successful delivery of complex projects. The incumbent will be able to facilitate SANpulse projects from data gathering and project scoping to ensuring customer site is prepared for our solution to implementing the SANlogics solution to defining test criteria as well as being the 1st level of engagement and escalation for several SANpulse projects.

Role and Responsibility

The person chosen will ultimately be responsible for the following:

• Working with directors, managers, and administrators within the major technology business verticals to build relationships and manage expectations
• Definition of technical proposals, challenges and scope
• Working with the Sales team to develop SOWs based on the SANpulse System Engineer’s proposed architecture
• Creation of project plans for SANpulse customers based upon customer defined timelines
• Managing the design and implementation of SAN optimization projects
• Effectively structure and manage SANpulse, customer and vendor project teams
• Implementing the SANlogics environment
• Keeping up-to-date on standards, best practices, procedures and policies for the SANlogics hardware and software
• Tracking and reporting completion of project activities including, but not limited to, the following:
  • Collecting required source and target environmental data from vendors and customers
  • Verifying compatibility and supportability of targeted hardware and software
  • Site preparation for upcoming SAN optimization projects (foundation building)
  • Acquiring, installing, configuring and fine tuning the physical SANlogics application servers
  • Installing and configuring the SANlogics application and embedded utilities
  • Developing canned and custom reports and other required documentation
  • Defining and developing SANlogics modules as required to meet project objectives
  • Maintaining the operational health of the SANlogics infrastructure and the modules within it
  • Defining issues in the production environment for mission critical system issues
• Escalating hardware and software related issues that cannot be resolved in-house
• Providing escalation support for design and implementation issues and driving 3rd level support to resolve technical challenges with any SAN Logic deployments
• Ensuring the successful completion of required deliverables and securing associated milestones
• Development of project summary, executive presentations and technical reports
   

Requirements

Experience: 5-8 years of project management experience in an enterprise information technology environment with open systems, fiber channel and IP networks, storage arrays, replication technologies, volume and file system management products and backup solutions.

Required and Desirable Traits: Expert understanding of project management methodologies and processes is required. Analytical, design, engineering, planning and problem solving skills are a necessity. Must be an out-of-the-box thinker driven to lower customer costs using a blend of conventional and non-conventional solutions. Should have an understanding of current industry trends in data storage.

Strong project delivery skills such as presentation, documentation, communication, writing and a hardworking attitude are a must. Strong interpersonal communication skills are required. Ability to manage multiple projects with limited resources necessary. Must be a self-starter with the ability to work independently as well as in a team environment.

Bachelor’s degree preferred in a related discipline.

Financial industry experience a strong plus.

Certifications or references validating experience with the below tasks are desirable:

• Project Practices
• Creating and executing project work plans; revising to meet changing needs and requirements
• Identifying resources needed and assigning individual responsibilities
• Managing day-to-day operational aspects of a project and scope
• Reviewing deliverables prepared by team before passing to client
• Effectively applying SANpulse’s methodology and enforcing project standards
• Preparing for engagement reviews and defining quality assurance procedures
• Minimizing SANpulse’s exposure to risks on projects
• Ensuring project documents are complete, current, secured and stored appropriately

Project Accounting

• Tracking and reporting team hours and expenses on a weekly basis
• Managing budgets for multiple projects
• Determining appropriate revenue recognition, ensuring timely and accurate invoicing, and monitoring receivables for projects
• Following up with clients, when necessary, regarding unpaid invoices
• Analyzing project profitability, revenue, margins, bill rates and utilization (financial management)
• Understanding SANpulse revenue models, P/L, and cost-to-completion projections and making decisions accordingly
  Understanding SANpulse pricing model and billing procedures
• Accurately forecasting revenue, profitability, margins, bill rates and utilization
• Assuring project legal documents are completed and signed

Business Development

• Identifying business development and "add-on" sales opportunities as they relate to a specific project
• Leading proposal efforts including completing project scoping and LOE assessments
• Effectively conveying our value message in both written and verbal business discussions

Communication

• Facilitating team and client meetings effectively
• Holding regular status meetings with project team
• Keeping project team well informed of changes within the organization and general news
• Effectively communicating relevant project information to internal and customer management
• Delivering engaging, informative, well-organized presentations
• Resolving and/or escalating issues in a timely fashion
• Understanding how to communicate difficult/sensitive information tactfully

Technical Understanding

• Possessing general understanding in the areas of servers, switches and storage designs
• Learning and maintaining a thorough understanding of our capabilities and offerings
• Maintaining awareness of new and emerging technologies and the potential impact on client engagements or future business

SANpulse Technologies Is An Equal Opportunity/Affirmative Action Employer.

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